Newcastle

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Cedar Telecom works with businesses throughout Newcastle and the surrounding areas to deliver advanced VoIP phone systems Newcastle companies can rely on to streamline communications and improve operational efficiency.

We understand that no two businesses are the same. A growing company may require a flexible VoIP solution that can scale alongside its workforce, while an established organisation may need to connect multiple offices, remote employees and business applications through a single communications platform. Whatever your requirements, our experienced team takes the time to understand how your business operates before recommending the most suitable solution.

As technology continues to evolve, businesses in Newcastle are increasingly moving away from traditional telephone systems in favour of cloud-based communications that offer greater flexibility, functionality and cost savings. Cedar Telecom helps organisations make this transition with confidence, providing expert guidance and ongoing support throughout the process.

Our portfolio of services covers every aspect of business communications and connectivity. We supply business phone lines, call packages, broadband, fibre internet services, VoIP telephone systems, hosted phone solutions, SIP trunks, unified communications platforms, CRM integrations and call recording technology. Whether you are upgrading existing infrastructure, opening a new location or replacing an ageing system, we can design and implement a solution that meets your needs.

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Poor internet speeds and network interruptions can impact productivity and customer experience. We work with businesses throughout Newcastle to deliver connectivity solutions that provide the performance, resilience and scalability required to support modern working practices and cloud-based communications.

Many organisations now operate with a combination of office-based staff, home workers and employees working across multiple sites. Our communications solutions are designed to bring teams together regardless of location. Through integrated voice, messaging, video conferencing and collaboration tools, employees can communicate effectively and remain productive wherever they are based. Modern VoIP phone systems Newcastle businesses use can support hybrid working while maintaining a professional and consistent customer experience.

To help businesses maintain control of their telecoms estate, our advanced management systems provide detailed visibility of every service across the organisation. From individual users and remote workers to warehouses, retail premises and head offices, we maintain accurate records that enable efficient management and proactive support.

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We also make telecoms administration easier through flexible billing options. Businesses can choose from consolidated invoicing or detailed reports broken down by location, department or internal cost centre. This level of transparency helps simplify budgeting, cost allocation and financial reporting.

Whether you operate a small business, a growing SME or a larger multi-site organisation around Newcastle, Cedar Telecom provides the expertise, technology and support needed to keep your business connected. Our focus is on delivering practical, cost-effective VoIP phone systems Newcastle organisations can rely on to improve efficiency, enhance customer service and prepare for future success.

“We have just changed suppliers to Cedar Telecom Ltd Robert came and reprogrammed the telephones and was very efficient. Full marks so far.”
Russell Honey
“We've been using Cedar for about 6 years now and they offer a great service. Our monthly bills are cheaper and when you need to speak to them they answer straight away, no waiting online for ages and they deal with things quickly. We recently moved offices and they made it so easy, they sorted out the phone system and broadband with no delays whatsoever! 100% recommend their services!”
Matt
“We had Cedar as an ISP and VOIP provider until a few months ago. They have provided fast fibre broadband with no downtime for more than 6 consecutive years. We had a backup fibre line with them but we never had to use it. Their support was outstanding and always exceeded expectations. One of the best business broadband and VOIP providers in the UK.”
Rezatec Ltd
“We've been using Cedar for about 6 years now and they offer a great service. Our monthly bills are cheaper and when you need to speak to them they answer straight away, no waiting online for ages and they deal with things quickly. We recently moved offices and they made it so easy, they sorted out the phone system and broadband with no delays whatsoever! 100% recommend their services!”
Matt
“I’m not a client of Cedar (yet) but I called for advice today. Got through to Robert who went out of his way to provide help and guidance despite not being a client. Exceptional customer service and very knowledgeable. If I wasn’t in a contract I would switch immediately but will certainly keep in mind at renewal time. Thank you for your help today Robert.”
Pratik Patel

Speak to a telecoms expert today.

Tell us what’s going on with your phone system, broadband or current supplier, and we’ll help you work out the best next step.
No obligation. No jargon. No sales script. Just clear advice from someone who knows business telecoms.
 
We can help with:
Missed calls or poor call handling

Slow internet or connection issues
Outdated phone systems or equipment
VoIP, hosted telephony, call recording and reporting
Moving premises or reviewing your current supplier
Switching with minimal disruption to your business

Fill in the form and we’ll be in touch.