Sole Traders

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When you run your own business, every customer interaction matters. As a sole trader, you're responsible for sales, customer service, administration and operations, often all at the same time. That's why having reliable small business internet and phone services is essential for maintaining a professional image and keeping your business running smoothly.

Many sole traders start out using a residential broadband connection and a personal mobile number. While this can be a cost-effective solution initially, it often becomes limiting as the business grows. Increased customer expectations, more online services and greater reliance on digital communications mean that what worked in the early days may no longer be enough.

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Why Reliable Connectivity Matters

Modern businesses rely on internet connectivity for far more than simply browsing the web. Video meetings, cloud-based software, online banking, accounting systems and customer relationship management tools all require a stable and consistent connection.

Imagine being on an important video call with a potential customer when your connection drops unexpectedly. Even if you quickly reconnect, the interruption can affect the professionalism of the conversation and potentially impact the outcome.

A business-grade internet service helps reduce these risks by providing the performance and reliability needed to support day-to-day business activities without interruption.

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Professional Phone Systems For Sole Traders

Your telephone service is often the first point of contact for customers. A missed call can easily become a missed opportunity, particularly when you're busy working with existing clients.

Modern hosted VoIP solutions provide sole traders with professional features that were once only available to larger organisations. With a dedicated business number, you can make and receive calls from your desk phone, laptop or mobile device using the same number wherever you are working.

Additional features such as voicemail-to-email, call forwarding, business hours routing and call recording help ensure that important calls are never missed and that customers always receive a professional experience.

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Combining Small Business Internet & Phone Services

The quality of any VoIP phone system depends heavily on the quality of the underlying internet connection. Voice calls are transmitted over your broadband connection, so reliability, speed and network stability are critical to maintaining clear, uninterrupted conversations.

For many sole traders, a business-grade FTTP (Fibre to the Premises) service provides the ideal foundation for both cloud applications and hosted telephony. Compared with standard residential broadband, business internet services deliver greater reliability, faster upload speeds and access to dedicated support when issues arise.

By combining dependable small business internet and phone services, sole traders can enjoy enterprise-level communications without the complexity or cost traditionally associated with business telecoms.

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Supporting Your Business Growth

As your business develops, your communications requirements will evolve. A scalable internet and phone solution allows you to maintain a professional presence, improve customer service and support flexible working without needing to replace your systems in the future.

Whether you're working from home, a shared office or customer locations, Cedar Telecom can provide reliable small business internet and phone solutions designed to help sole traders communicate professionally and grow with confidence.

“We have just changed suppliers to Cedar Telecom Ltd Robert came and reprogrammed the telephones and was very efficient. Full marks so far.”
Russell Honey
“We've been using Cedar for about 6 years now and they offer a great service. Our monthly bills are cheaper and when you need to speak to them they answer straight away, no waiting online for ages and they deal with things quickly. We recently moved offices and they made it so easy, they sorted out the phone system and broadband with no delays whatsoever! 100% recommend their services!”
Matt
“We had Cedar as an ISP and VOIP provider until a few months ago. They have provided fast fibre broadband with no downtime for more than 6 consecutive years. We had a backup fibre line with them but we never had to use it. Their support was outstanding and always exceeded expectations. One of the best business broadband and VOIP providers in the UK.”
Rezatec Ltd
“We've been using Cedar for about 6 years now and they offer a great service. Our monthly bills are cheaper and when you need to speak to them they answer straight away, no waiting online for ages and they deal with things quickly. We recently moved offices and they made it so easy, they sorted out the phone system and broadband with no delays whatsoever! 100% recommend their services!”
Matt
“I’m not a client of Cedar (yet) but I called for advice today. Got through to Robert who went out of his way to provide help and guidance despite not being a client. Exceptional customer service and very knowledgeable. If I wasn’t in a contract I would switch immediately but will certainly keep in mind at renewal time. Thank you for your help today Robert.”
Pratik Patel

Speak to a telecoms expert today.

Tell us what’s going on with your phone system, broadband or current supplier, and we’ll help you work out the best next step.
No obligation. No jargon. No sales script. Just clear advice from someone who knows business telecoms.
 
We can help with:
Missed calls or poor call handling

Slow internet or connection issues
Outdated phone systems or equipment
VoIP, hosted telephony, call recording and reporting
Moving premises or reviewing your current supplier
Switching with minimal disruption to your business

Fill in the form and we’ll be in touch.