Why Cedar?

About-Cedar-Telecom

About Us

Since we started Cedar Telecom in 2008, making sure that you have the right set-up for your business has always been paramount.

It’s why we take the time to listen to and understand what you want, and then ensure that it’s what your business needs – whether that’s a major systems overhaul or just keeping things running smoothly.

When you entrust your business telecoms to us, it’s safe in the knowledge that it will be done thoroughly, and only ever needs doing once. (And if, for whatever reason, we can’t do it for you, we’ll let you know when we first sit down together.)

To us, every customer is important.

So, whether you employ one person or a thousand, use established technologies or the latest systems, and have just one site or hundreds, we’ll look after your telecoms with the same diligence and care as if they were our own.

We’re here to help, advise and support you.

Our service typically starts with providing the business telecoms that you need, calls and broadband, all the way through to system reviews and updates, new installations, and moving from your existing supplier.

We also design, provide and manage telecoms and data services that keep your staff connected across multiple sites – whether they’re based in different offices or working from home.

Whatever decisions you’re facing with your telecoms or data set-up, we’re only too ready to help you get where you need to be.

Start here

Areas we cover

Based in Oxfordshire ideally situated on the edge of the Thames Valley, we work with businesses throughout the UK:

Mike:

I began my telecoms career in a sales role in the London area, providing telecommunications system solutions to SMEs. The industry had only recently been liberalised, and both the internet and mobile networks were still in their early stages of development. It was an exciting and transformative period to enter the sector.

As telecoms and data technologies evolved rapidly, I increasingly gravitated toward the technical side of the industry, eventually moving into a specialist role focused on complex solutions.

Nearly a decade later, I stepped away from the UK telecoms sector and spent several years working in the software industry. When a compelling opportunity arose, I chose to return to the UK telecoms market, this time in an IT management capacity.

By 2010, I had worked for several high growth companies that were ultimately sold at their peak. After experiencing repeated cycles of transition and instability, I decided it was time to take control of my own path. Together with a group of like minded colleagues, I founded Cedar Telecom to build something sustainable and long term. Cedar Telecom provides voice and data solutions to SMEs, supported by expert guidance. Our aim is to deliver the right advice, high quality products, and dependable support at a fair price, leveraging proven services from carefully selected leading wholesale partners.

Robert:

My telecoms career started in an admin role in Oxfordshire setting up telecoms and data solutions for businesses. Calls were made over analogue and ISDN lines and broadband was not widely used.

Over the years I picked up the emerging technologies of broadband and VoIP and moved to manage a team setting up service for businesses across the UK. After eight years I moved to one of the largest telecommunications companies in the world managing a team of people looking after customers across the country

In 2008 with a group of people I had worked with previously we setup Cedar Telecom to build a lasting and sustainable business.

Cedar Telecom delivers tailored voice and data solutions to small and medium-sized businesses, backed by expert advice and ongoing support. Our commitment is to provide the right guidance, high-quality products, and reliable service at a competitive price, using proven solutions from carefully selected leading wholesale partners

Decades of experience and knowledge to match

Our experience goes back further than 2008, so there are very few telecoms scenarios we’ve not encountered.

And, during that time, we’ve also discovered that forever configuring lines and data requirements could be considered a bit techy.

Not to us though. It simply adds to our expertise.

“We have just changed suppliers to Cedar Telecom Ltd Robert came and reprogrammed the telephones and was very efficient. Full marks so far.”
Russell Honey
“We've been using Cedar for about 6 years now and they offer a great service. Our monthly bills are cheaper and when you need to speak to them they answer straight away, no waiting online for ages and they deal with things quickly. We recently moved offices and they made it so easy, they sorted out the phone system and broadband with no delays whatsoever! 100% recommend their services!”
Matt
“We had Cedar as an ISP and VOIP provider until a few months ago. They have provided fast fibre broadband with no downtime for more than 6 consecutive years. We had a backup fibre line with them but we never had to use it. Their support was outstanding and always exceeded expectations. One of the best business broadband and VOIP providers in the UK.”
Rezatec Ltd
“We've been using Cedar for about 6 years now and they offer a great service. Our monthly bills are cheaper and when you need to speak to them they answer straight away, no waiting online for ages and they deal with things quickly. We recently moved offices and they made it so easy, they sorted out the phone system and broadband with no delays whatsoever! 100% recommend their services!”
Matt
“I’m not a client of Cedar (yet) but I called for advice today. Got through to Robert who went out of his way to provide help and guidance despite not being a client. Exceptional customer service and very knowledgeable. If I wasn’t in a contract I would switch immediately but will certainly keep in mind at renewal time. Thank you for your help today Robert.”
Pratik Patel

Speak to a telecoms expert today.

Tell us what’s going on with your phone system, broadband or current supplier, and we’ll help you work out the best next step.
No obligation. No jargon. No sales script. Just clear advice from someone who knows business telecoms.
 
We can help with:
Missed calls or poor call handling

Slow internet or connection issues
Outdated phone systems or equipment
VoIP, hosted telephony, call recording and reporting
Moving premises or reviewing your current supplier
Switching with minimal disruption to your business

Fill in the form and we’ll be in touch.